1. Job Overview

INVICTA School is seeking a disciplined, organised and hands-on Operations Head to manage the school’s non-academic operations, ensure daily campus readiness and maintain effective coordination between academic, administrative and support departments. The role requires strong ownership, execution, follow-up and the ability to manage multiple operational priorities efficiently.

2. Key Responsibilities & Duties

Campus Operations & Facilities: Oversee day-to-day campus operations, facilities, housekeeping, utilities and maintenance. Implement SOPs, checklists, duty rosters and monitoring systems to ensure smooth functioning and proper upkeep.
Administration & Staff Coordination: Supervise administrative, facility, housekeeping, maintenance and other support staff. Coordinate between departments, monitor task completion and maintain operational MIS, reports and documentation.
Procurement & Vendor Coordination: Identify operational requirements, obtain quotations, coordinate vendors and process approved requirements. Monitor service contracts, AMCs, vendor performance, inventory and school assets.
Events & Logistics: Coordinate operational arrangements for admissions, examinations, parent meetings, events and school functions, ensuring required manpower, facilities and logistical support are available.
Safety & Transport Coordination: Work closely with the Safety Manager and Transport Manager to ensure effective integration with overall school operations, while these functions remain under their respective functional heads.

3. Required Qualifications & Skills

Education: Graduate in any discipline; MBA/Postgraduate qualification in Management, Operations, Administration or Facility Management preferred.
Experience: Minimum 5 years of relevant experience in operations, administration or facility management. Experience in a reputed CBSE/K-12 school, educational institution or large organisation is preferred. Experience in setting up or launching a new school will be an advantage.
Technical Skills: Good working knowledge of MS Office, Google Workspace, ERP systems, project/task management tools and digital MIS/reporting systems.
Communication Skills: Strong verbal and written communication in English and Telugu mandatory.

Leadership & Core Competencies: Strong leadership, planning, execution, coordination, problem-solving and team-management skills. The candidate should demonstrate discipline, integrity, accountability, ownership and attention to detail.

Preferred Background: Candidates with prior experience in school operations, large institutional administration, facility management or Defence / Armed Forces operational or logistics roles will be preferred.

4. Job Scope

The Operations Head will be responsible for the effective coordination and smooth functioning of the school’s non-academic operations, including administration, campus facilities, maintenance, housekeeping, vendor coordination, inventory, asset management, support staff, events, logistics and operational MIS. The role will ensure timely implementation of Management decisions and effective coordination among all functional departments.

Job description